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Frequently asked questions

Q: What is EOxHub Workspaces?

A: EOxHub Workspaces is a cloud-based environment for exploring, analyzing, and publishing Earth Observation (EO) data using interactive notebooks and tools like JupyterLab.

Q: Who can use EOxHub Workspaces?

A: Anyone with an internet connection! It’s designed for scientists, developers, educators, and anyone interested in working with EO data.

Q: Do I need to install anything?

A: No. Everything runs in your browser. All required libraries and tools are pre-installed in the cloud workspace.

Q: Can I install additional python packages?

A: Yes! You can install packages using conda store.

Q: Will my work be saved?

A: Yes, files in your personal workspace are saved across sessions. However, we recommend backing up important work regularly.

Q: Can I upload my own data?

A: Yes! You can upload files directly into your workspace.

Q: How can I get help?

A: Use the built-in support link in the user area or email us at service+tenants-hub-support-request@sd.eox.at

Q: Can I suggest a feature or report a bug?

A: Absolutely! We welcome feedback — either via email your workspace support panel.